Shipping Policy

At NewActi, we aim to deliver your orders as efficiently and transparently as possible. Please review the shipping details below.

Order Processing Time

• Standard products: 1–3 business days
• Custom or made-to-order products (if applicable): 3–7 business days

Orders are processed on business days only (Monday–Friday).

Shipping Origin

Orders are shipped from our international fulfillment partners. Shipping origin may vary depending on product availability and destination.

Estimated Shipping Time

Order Type	Processing Time	Shipping Time	Total Estimated Time
Standard Products	1–3 days	12–20 days	14–23 days
Custom Products	3–7 days	12–20 days	15–27 days

All delivery times are estimates and not guaranteed.

Shipping Cost

Worldwide Free Shipping Shipping costs are included in the product price unless otherwise stated.

Tracking Information

Once your order has shipped, you will receive an email containing your tracking number. Tracking updates may take several days to appear after shipment.

Customs, Duties & Taxes

Customers are responsible for any customs duties, import taxes, or fees required by the destination country. NewActi is not responsible for delays or additional charges caused by customs clearance.

Incorrect or Incomplete Address

NewActi is not responsible for orders that cannot be delivered due to incorrect or incomplete shipping information provided by the customer. Please ensure your shipping address is accurate at checkout.

Shipping Delays

Shipping delays may occur due to customs inspections, carrier delays, weather conditions, or peak seasons and holidays. We appreciate your patience in such cases.

Need Help?

If you have questions regarding shipping or your order, please contact us:Email: info@newacti.com Response time: within 24 hours (Monday – Friday)