At NewActi, we aim to deliver your orders as efficiently and transparently as possible. Please review the shipping details below.
Orders are processed on business days only (Monday–Friday).
Orders are shipped from our international fulfillment partners. Shipping origin may vary depending on product availability and destination.
| Order Type | Processing Time | Shipping Time | Total Estimated Time |
|---|---|---|---|
| Standard Products | 1–3 days | 12–20 days | 14–23 days |
| Custom Products | 3–7 days | 12–20 days | 15–27 days |
All delivery times are estimates and not guaranteed.
Worldwide Free Shipping
Shipping costs are included in the product price unless otherwise stated.
Once your order has shipped, you will receive an email containing your tracking number. Tracking updates may take several days to appear after shipment.
Customers are responsible for any customs duties, import taxes, or fees required by the destination country. NewActi is not responsible for delays or additional charges caused by customs clearance.
NewActi is not responsible for orders that cannot be delivered due to incorrect or incomplete shipping information provided by the customer. Please ensure your shipping address is accurate at checkout.
Shipping delays may occur due to customs inspections, carrier delays, weather conditions, or peak seasons and holidays. We appreciate your patience in such cases.
If you have questions regarding shipping or your order, please contact us:
Email: info@newacti.com
Response time: within 24 hours (Monday – Friday)